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Operational consulting
Operational Consulting: Maximum Efficiency with the Optimal Set of Resources
Operational consulting will help identify the potential for business transformation
Often, companies turn to an IT partner with “point” tasks – for example, to implement a specific system, automate a business process or function. However, not everyone manages to achieve a significant impact of the new system on operational indicators. A common situation: the company managed to automate routine actions, ensure the processing of a large data flow, but failed to achieve a tangible business effect that would be worth the money spent.

In fact, the problem being solved is outside the scope of automation – in the sphere of management approaches, methods, and process models. Automation of methodologically undeveloped processes only aggravates the situation.

We understand how processes and methods affect the automation result, how to build a “bridge” from business strategy to IT strategy and implement functions that really affect business results. With us, you will go through the entire path of business transformation – from survey to implementation of specific IT projects.
When operational consulting is needed
  • Intensive development
    The company is growing rapidly: a sharp increase in turnover, demand, opening of new business areas. Old processes and mechanics stop working - you need to quickly switch to a new management model.
  • Mergers and acquisitions of businesses
    Several companies are united into a common structure. For its effective operation, it is necessary to build a single operational management model and establish joint work of teams.
  • Noticeable losses in performance
    The company has ceased to meet market demand and expectations at the proper level, and operating costs are growing. New tools and approaches are needed to improve key operating indicators.
  • Need for financial resources
    Where to find money for development in conditions of high interest rates? The first and most obvious way is through cost reduction and resource optimization.
We help find a balance between available resources, desired service level and target profit volume. We determine ways to achieve business goals through changes in processes, management methods, organizational structure and IT.
What tasks does operational consulting solve?
  • Audit of the operating model

    Performance indicators and organizational structure:


    • Audit of operational performance indicators
    • Assessment of division of levels of responsibility and authority of business functions
    • Development of vertically and horizontally integrated structure of plans

    Process model:


    • Audit of operational activity processes
    • Recommendations for process transformation
    • Development of links between processes of operational, investment and financial activities

    Structure of operational plans:


    • Development of vertically and horizontally integrated structure of plans
    • Assessment of planning efficiency in conjunction with the resource structure of the enterprise
    • Linkage of budget models with operational processes
  • Optimization of business processes

    Improving operational efficiency:


    • Reducing production costs
    • Optimizing inventory volume and value
    • High-quality supply management
    • Maintaining maximum production volume
    • Reducing the share of expired products
    • Reducing the level of illiquid assets
    • Optimizing the supply chain at all levels

    Achieving the target level of service:


    • Centralization and decentralization of business functions of operational activities
    • Balancing demand volumes with supply chain resources
    • Measuring service levels and monitoring the fulfillment of obligations
    • Increasing the level of product availability and quality.
  • Measurable results from digitalization

    Automation of business functions:


    • Audit of IT strategy based on business strategy and industry trends
    • Formation of import substitution strategy
    • Drawing up a transformation roadmap
    • Preparation for automation of functions for business tasks

    Human capital management:


    • Increasing labor productivity through automation
    • Minimization of urgent and manual operations
Methodology step by step:
what operational consulting consists of
  • Audit of operational activities
    We analyze the company's operational activities: organizational and process structure, specifics of work with suppliers and clients, sales schemes, warehouse and supply chain operations. We conduct strategic and facilitation sessions with top management to validate business goals. On average, work at this stage lasts from 2 weeks to 3 months, depending on the scale of the business and the tasks set.
    Result:
    Business goal tree to maximize the company's operational efficiency. Meeting minutes describing the current workflow, open questions, and existing problems. Data analysis protocols describing the problems identified.
    1
  • Development of business recommendations
    We develop recommendations aimed at achieving the set goals. A team of analysts and business architects processes the information obtained at the previous stage, and then holds a series of meetings with the management and heads of the company's business functions, as a result of which they decompose the goals into specific tasks and prioritize them. This stage takes an average of 1-3 months.
    Result:
    Target process model, target organizational structure, business recommendations aimed at achieving target indicators, as well as the structure of operational plans and key indicators.
    2
  • Hypothesis testing
    We model different business scenarios and test the effectiveness of hypotheses on your historical data. We use ready-made mathematical models or develop new ones to analyze the volume of stocks, sales, purchases, movement of goods, loading of production capacities and other operations.
    Result:
    Assessment of potential for optimization – specific target indicators in numbers that can be achieved as a result of the change project.
    3
  • Transformation Roadmap
    We draw up a project plan, determine classes of systems that will help solve business problems. We prioritize projects taking into account their interrelationships.
    Result:
    A roadmap of projects in a clear sequence with deadlines, division of tasks into classes of systems. A detailed structure of business processes and a set of detailed functional requirements describing expectations from the system within the framework of the roadmap project. Functional requirements implemented in the target system within the framework of a specific roadmap project.
    4
  • Business support until the result
    We carry out architectural supervision at the stage of IT systems operation, accompany and support users of the systems during operation. We develop methodological recommendations for the correct use of solutions. We regularly conduct diagnostics of indicators and monitor the achievement of the goals set at the beginning of the operational change project.
    Result:
    Achieving Targets While Working in a New Operating Model
    5

Send us your details and you will receive a free consultation as soon as possible. Price for the service from 700 euros

Phone number: +37256096265
Mail: info@techmentorslimited.com
SUITE C, LEVEL 7, WORLD TRUST
TOWER, 50 STANLEY STREET,
CENTRAL
HONG KONG
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